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Free standard shipping on orders over $100
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly fairly:
Purchase over $100 USD or more to get FREE Shipping.
Order | Tracking | Processing | Shipping |
Normal | Yes | 1-2 days | 1-2 weeks |
Express | Yes | 1-2 days | 1 week or less |
Excellent product. Easy to put up - especially with TPins. The productive is also attractive and economical.
I am using them for more than one purpose. I'm using them in my kids' bedroom to keep out the noise from outside! I also do most of my recording in there too and I'm using these to try to insulate and eliminate some of the low echoes. So far, these are fantastic. The quality is good and I'm very pleased.
I thought it would ship in a box but instead it was simply extremely squished into a plastic bag and rolled up into a tiny ball using ropes to hold it all together.
I had a heart attack just looking at it. especially the super deep crease that was created by the 2 thin ropes holding the ball together.
before opening i started snapping pictures like crazy as proof to get ready and return for a refund or replacement. To my surprise, once the ropes were cut off and the ball unraveled, the entire thing popped right back into place. Even the creases were gone.
Looks great and does the job helping with the echo in my home theater
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